Contact Us

We are highly committed to total customer satisfaction and abide by the principles of the Consumer Protection (Distance Selling) Regulations 2000.

If you would like to ask a question or make a comment on your experience please contact us through one of the methods below.

	Chat Type your query into the live chat box on the bottom right of the website. A member of our operators team will respond as soon as they are free.
	Email Click here to contact the team by email. We endeavour to respond to your email within 24 hours of receipt.
	Telephone If you are experiencing any technical problems please contact our customer service team on the following numbers: 0844 800 0631 (UK customers) 0412 132 998 (Irish customers) Call Times Mon to Fri – 7.30am to 7.30pm Sat and Sun – 7.30am to 4pm. Ordering by telephone To place your order over the telephone, please call the relevant order line below: 0800 883 0314 (UK customers) 0412 132 900 (Irish customers)
	Fax Fax our customer service team on 0844 800 0645 (UK customers)
	By post High Street TV (Group) Limited Customer Care Team Central House Beckwith Knowle Otley Road Harrogate North Yorkshire HG3 1UF