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We are highly committed to total customer satisfaction and abide by the principles of the consumer protection (distance selling) regulations 2000.
If you’d like to ask a question or make a comment on your experience please contact us through one of the methods below.
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By email
Click here to contact the team. We endeavour to respond to your email within 24 hours of receipt, within our standard opening times. |
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By telephone
Call our customer service team on 0844 800 0631 anytime between Mon-Fri 8:00am - 8:00pm and Sat - Sun 8am - 4:30pm (local rate number for BT users only. Please remember that mobile and other network call charges may vary, please refer to your service provider for more details) |
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By fax
Fax our customer service team on 0844 800 0645 |
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By post
High Street TV Ltd
Customer Care Team
Central House
Beckwith Knowle
Otley Road
Harrogate
North Yorkshire
HG3 1UF |
Ordering by telephone
If you are experiencing any technical problems or would prefer to place your order over the telephone, please call 0800 883 0314, the team are on hand 24 hours a day, Monday to Sunday.
The information on this page is required by the Electronic Commerce (EC Directive) Regulations 2002 and Companies act 1985.
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