Delivery
Standard Delivery to the UK
Unless otherwise stated, you should receive your product within 3 - 5 working days.
Please see our main Terms & Conditions for our full terms of delivery.
When will I receive my item?
-
Next Day Delivery: Our Next Day Delivery service is unavailable to some postcodes, including;
AB31-35, AB36-38, AB41-54, AB55-56, FK17-21,GY, JE, HS1-9, IM, IV, KA27-28, KW0-17, PA20-78, PH15-99, TR21-25, ZE, BT.
If we become aware that we are unable to meet the estimated delivery date due to an Event Outside Our Control, we will contact you with a revised estimated delivery date.
If your order is over 15KG, our Next Day Delivery service is not available. Other exceptions apply. This applies to:
- MaxiClimber
- Wonder Core 2
- Cyclone X3
- Maxi-Glider 360
- FITT Cube
- FITT Gym
- FITT Mill
- FITT Row
- Slim Cycle
- SmartAir Cool + Purify Bladeless Fan
Can I track my order?
If you have provided an email address, you will receive an email with a link to your tracking information. Please allow up to 5 working days for delivery. If you have still not received your order, please contact our Customer Service team, who will be happy to help.
How much is the delivery?
• Standard Delivery (within 3 - 5 working days) – Free standard delivery on all orders. Where there are multiple items in your order, you will only be charged one delivery fee based on the highest delivery charge within your order. The delivery charge will be added to your basket before checkout.
• Next Day Delivery (order before 7.30pm 7 days a week) – where available, select this service at checkout for delivery Next Day when ordered before 7.30 pm, for only £7.99. Some postcodes, including those in the Scottish Highlands, Northern Ireland, and the Channel Islands, are excluded from this service. If we become aware that we are unable to meet the estimated delivery date due to an event outside of our control, we will contact you with a revised delivery date.
Where do you deliver?
UK
What if I am not in to receive my delivery?
If you are not available to take delivery of your parcel, our courier will look for a secure area to leave it, such as a garage, outbuilding or neighbour. They will then leave a card confirming where the parcel has been left, which will also have contact details to arrange a re delivery if necessary.
